Terms of Service

2. Who can use LinkChimp

• You must be at least 16 years old to create an account.
• To buy a subscription you must be old enough to enter a binding contract where you live (usually 18).
• If you use LinkChimp for a business or another person, you confirm you are allowed to accept these terms for them.

3. Your account

You sign in with a link we email you, or with Google. Keep access to that email account secure, because anyone who can read it can sign in as you. Tell us at support@linkchimp.bio if you think someone else has accessed your account.

Keep your account details accurate. Handles (your linkchimp.bio/name) are first come, first served. We may reclaim a handle that impersonates someone, infringes a trademark, or is held only to sell or block it.

4. Your content

You own everything you put on your page: text, links, images, files and the data your visitors send you through forms. You are responsible for it and for having the rights to publish it.

You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize and display your content only so we can run LinkChimp and show your page to the people who visit it. This licence ends when you delete the content or your account, except for copies in backups, which expire on their normal schedule. We won't feature your page in our marketing without asking you first.

5. Acceptable use

Pages must follow our Acceptable Use Policy. In short: no phishing, malware, scams, illegal goods, hate, harassment, explicit adult content or impersonation. Anyone can report a page from the “Report this page” link at its foot.

6. Plans, free trial and billing

• Building is free. You can build and preview your page without paying or adding a card.
• 14-day free trial. The trial starts when you first publish your page. No card is needed, and we email you before it ends.
• Plans. Starter costs $9 a month or $84 a year for one profile. Pro costs $19 a month or $180 a year for each pack of 5 profiles. Current prices are always on our pricing page. Prices are in US dollars and include sales tax or VAT where it applies.
• Automatic renewal. Subscriptions renew automatically at the end of each monthly or yearly period and are charged to your payment method until you cancel.
• Price changes. If we change a price, we'll email you at least 15 days before it applies to your next renewal, so you can cancel first.
• Plan changes. When you upgrade, downgrade or add or remove Pro packs, the difference is prorated for the rest of your billing period.

Our payment partner

Our order process is run by our online reseller Dodo Payments, which is the Merchant of Record for all our orders. That means Dodo Payments is the seller on your receipt: it processes the payment, collects and pays sales tax and VAT, and handles payment-related customer service and refunds together with us. Your purchase is also covered by Dodo Payments's buyer terms. We never see or store your full card details.

7. When a trial ends or a payment fails

If you don't subscribe by the end of the trial, or a renewal payment fails and isn't fixed, your page stays live for a 3-day grace period and is then paused. Visitors see a short “this page is paused” notice instead of your content. Nothing is deleted: subscribe at any time to bring the page back exactly as it was.

8. Cancellation and refunds

You can cancel at any time from the Billing page in your dashboard, with no contract and no fee. Your page stays live until the end of the period you paid for and isn't renewed after that.

We refund any payment you ask about within 7 days, no questions asked. The details are in our Refund and Cancellation Policy.

9. Suspension and termination

You can delete your account at any time from Settings. Deleting it removes your pages and their content as described in our Privacy Policy.

We may remove content, pause a page or close an account that breaks these terms or the Acceptable Use Policy, puts visitors at risk, or that we are legally required to act on. Where it's safe and lawful, we'll tell you why and give you a chance to fix the problem. Accounts closed for serious or repeated violations (for example phishing or malware) are not refunded.

10. Links and third-party services

Pages link to sites and services we don't control, and some features embed or connect to third parties (for example YouTube, Spotify, booking tools, Meta Pixel or Google Analytics). Their own terms and privacy policies apply, and we are not responsible for their content or practices.

11. Our service and brand

LinkChimp, its software, design, themes, templates and logo belong to us. We give you a personal, non-exclusive, non-transferable right to use the service under these terms. Please don't copy, resell or reverse-engineer it, scrape it at scale, or try to get around plan limits or security measures.

12. Disclaimer

We work hard to keep LinkChimp fast and available, but the service is provided “as is” and “as available”. As far as the law allows, we don't promise that it will be uninterrupted or error-free. Keep your own copies of anything important; you can export your audience as a CSV at any time.

13. Limitation of liability

As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits, revenue, data or goodwill. Our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

14. Indemnity

If someone makes a claim against us because of your content or your breach of these terms, you agree to cover the reasonable costs and losses that result, as far as the law allows.

15. Governing law

These terms are governed by the laws of India, and its courts will hear any dispute. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can also bring a claim there. Before going to court, please email us. Most problems are solved quickly that way.

16. Changes to these terms

We may update these terms as LinkChimp grows. For material changes we'll email you at least 15 days before they take effect. If you keep using LinkChimp after that, the new terms apply; if you don't agree, you can cancel and delete your account. The date at the top shows the latest version.

17. Contact

Questions about these terms? Email support@linkchimp.bio or see our contact page.